At Flower Delivery East Finchley, we take great pride in supplying households and businesses across East Finchley with the freshest, most vibrant flowers. As your local independent florist, our reputation rests upon delivering pristine blooms that brighten your day and last. Every bouquet is arranged to order and thoroughly checked before dispatch to ensure superior quality and freshness.
Your satisfaction is our priority. We guarantee that all our flower arrangements will remain fresh for a minimum of 5 days from delivery, provided they are cared for as recommended (with fresh water, trim of stems, and avoidance of direct sunlight or heat). This "freshness window" is a mark of our commitment to quality. In the unlikely event that your flowers do not meet this standard, please let us know right away so we can make it right.
While every care is taken in our delivery process, we recognise that accidents can rarely occur in transit. If your flowers arrive damaged or in less than pristine condition, please inspect them immediately upon receipt. To help us resolve your issue swiftly, contact us on the same day as delivery and provide a photo of the affected item where possible. This helps us assess what happened and process your claim quickly.
If you experience any freshness issues or receive flowers that are damaged on arrival, we are pleased to offer the following resolution options:
Your peace of mind matters to us, and we aim to resolve any problems as swiftly as possible. Please note that to be eligible for a refund or replacement, claims should generally be submitted within 24 hours of receiving your order, along with photographic evidence if possible.
We believe open communication is key to continuously providing excellent service. If you are unhappy for any reason with your flowers, the delivery, or any part of your experience, we encourage you to contact us directly. Our customer care team will review your feedback carefully and respond as soon as possible to provide a fair resolution. We are committed to learning from your comments so that our local East Finchley community receives the best possible service every time.
As a proud florist rooted in East Finchley, we cherish the trust placed in us by our customers, from families to local businesses. Our Returns, Refunds and Complaints policy is designed to offer you reassurance, transparency, and confidence in every order you place. Thank you for choosing Flower Delivery East Finchley, your local experts in beautiful, long-lasting floral arrangements.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
